Restaurant
Tables through the kitchen through billing through reports — everything built and shipped, from the floor plan to the till. Now with a mobile app for every captain, chef and cashier.
Live at rms.faznops.com. Features below reflect the current product, not a roadmap.
Key features
What's actually in it.
Grouped by the same areas as the app's own sidebar — tables, kitchen, billing and everything behind them.
Tables & floor plan
- Visual floor plan, drag-positioned to match the real room
- Seat markers matching each table's real seat count
- Table merge/unmerge for a big party
- Live status with 3-stage colour escalation
- Reservation badge shown right on the table
Orders & kitchen (KOT)
- One order model across dine-in, takeaway & delivery
- Automatic station routing — items land where they're made
- Live kitchen display board, grouped by station
- Station-locked chef logins for a shared kitchen device
- Ticket urgency escalation as an order sits
Billing & payments
- Fast POS billing screen, built for a busy cashier
- Cash, scannable UPI QR, and Razorpay on your own account
- Split payments across more than one method
- Void a completed sale — reverses stock and loyalty
- Day-end cash reconciliation
Menu & inventory
- Items, size variants & add-on modifiers
- Happy-hour pricing, auto-applied in your time zone
- Raw-material stock tracked separately from menu items
- Purchases, returns & adjustments with a reason trail
- Unit conversions, stock indents & supplier dues
Delivery & online ordering
- Branded online ordering page — no app download
- Promo codes, validated live as the cart changes
- Order tracking page and confirmation email
- Delivery riders, assignable to an order
- Swiggy/Zomato order logging with commission accounting
Customers & loyalty
- Shared customer records across dine-in, delivery & online
- Configurable loyalty points, off by default
- Reservations with a status pipeline
Staff & access
- Role-based access — owner, manager, captain, chef, cashier
- Staff invite by email — they set their own password
- Attendance clock in/out, incl. a shared kiosk device
Reports & multi-location
- 9 report types — sales, cash flow, KOT, GST, bill-wise profit
- Payment-method breakdown, reconciled against sales
- Branches — staff, tables & reports scoped per location
- Branch performance comparison
Settings & accounts
- Business & tax profile, receipt template with logo
- Each restaurant connects its own Razorpay & UPI
- Self-service registration — active immediately
- Receipts, invites and confirmations by email
Mobile app
The whole floor, on every phone.
Captains take orders at the table, chefs work from their own kitchen screen, cashiers bill and print — each role sees exactly the screens their job needs.
Scope
What's deliberately not here.
Left out on purpose, not silently skipped — either out of scope for this product, or waiting on something outside our control.
Out of scope
- A GPS-tracked delivery fleet
- ML-based demand forecasting
- A support/ordering chatbot
- Full marketing-automation CRM (see Sales CRM)
- Formal PCI compliance audits
Waiting on something external
- Live Swiggy/Zomato order-status push — built, blocked on partner API access
- Two-factor login on the web app — on the list, as in the sibling POS product
Ready to see it running?
Book a demo and we'll walk you through the floor, kitchen and billing live — on the web and on the phone.
