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FaznOps Cloud Solutions
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Restaurant

Tables through the kitchen through billing through reports — everything built and shipped, from the floor plan to the till. Now with a mobile app for every captain, chef and cashier.

GST-readyLive kitchen displayMulti-locationMobile app

Live at rms.faznops.com. Features below reflect the current product, not a roadmap.

Key features

What's actually in it.

Grouped by the same areas as the app's own sidebar — tables, kitchen, billing and everything behind them.

Tables & floor plan

  • Visual floor plan, drag-positioned to match the real room
  • Seat markers matching each table's real seat count
  • Table merge/unmerge for a big party
  • Live status with 3-stage colour escalation
  • Reservation badge shown right on the table

Orders & kitchen (KOT)

  • One order model across dine-in, takeaway & delivery
  • Automatic station routing — items land where they're made
  • Live kitchen display board, grouped by station
  • Station-locked chef logins for a shared kitchen device
  • Ticket urgency escalation as an order sits

Billing & payments

  • Fast POS billing screen, built for a busy cashier
  • Cash, scannable UPI QR, and Razorpay on your own account
  • Split payments across more than one method
  • Void a completed sale — reverses stock and loyalty
  • Day-end cash reconciliation

Menu & inventory

  • Items, size variants & add-on modifiers
  • Happy-hour pricing, auto-applied in your time zone
  • Raw-material stock tracked separately from menu items
  • Purchases, returns & adjustments with a reason trail
  • Unit conversions, stock indents & supplier dues

Delivery & online ordering

  • Branded online ordering page — no app download
  • Promo codes, validated live as the cart changes
  • Order tracking page and confirmation email
  • Delivery riders, assignable to an order
  • Swiggy/Zomato order logging with commission accounting

Customers & loyalty

  • Shared customer records across dine-in, delivery & online
  • Configurable loyalty points, off by default
  • Reservations with a status pipeline

Staff & access

  • Role-based access — owner, manager, captain, chef, cashier
  • Staff invite by email — they set their own password
  • Attendance clock in/out, incl. a shared kiosk device

Reports & multi-location

  • 9 report types — sales, cash flow, KOT, GST, bill-wise profit
  • Payment-method breakdown, reconciled against sales
  • Branches — staff, tables & reports scoped per location
  • Branch performance comparison

Settings & accounts

  • Business & tax profile, receipt template with logo
  • Each restaurant connects its own Razorpay & UPI
  • Self-service registration — active immediately
  • Receipts, invites and confirmations by email

Mobile app

The whole floor, on every phone.

Captains take orders at the table, chefs work from their own kitchen screen, cashiers bill and print — each role sees exactly the screens their job needs.

Live tablesFree, occupied, reserved and billing — at a glance.
Orders to the kitchenCaptains send KOTs; chefs get their own kitchen screen.
Bill & splitSplit a bill across people or payment methods.
Bluetooth printingKOTs and bills from the phone to the printer.
Reservations & waitlistSeat walk-ins and bookings on the right table.
Online & aggregator ordersWebsite orders plus Swiggy/Zomato logging.
Role-based screensOwner, manager, captain, chef and cashier each see their job.
Cash, dues & day endCash register, customer dues and daybook.

Scope

What's deliberately not here.

Left out on purpose, not silently skipped — either out of scope for this product, or waiting on something outside our control.

Out of scope

  • A GPS-tracked delivery fleet
  • ML-based demand forecasting
  • A support/ordering chatbot
  • Full marketing-automation CRM (see Sales CRM)
  • Formal PCI compliance audits

Waiting on something external

  • Live Swiggy/Zomato order-status push — built, blocked on partner API access
  • Two-factor login on the web app — on the list, as in the sibling POS product

Ready to see it running?

Book a demo and we'll walk you through the floor, kitchen and billing live — on the web and on the phone.

Book a demo